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How to Use IVM Answering Attendant 5.1 L for Your Business
If you are looking for a complete voicemail, call attendant, interactive voice response, or autodial telephone management solution for your small to medium business, you may want to consider IVM Answering Attendant 5.1 L. This software is designed to help you provide information and better serve your customers in various ways, such as:
Playing a menu to callers to direct incoming calls
Redirecting calls during or after office hours
Setting up an unlimited number of voicemail boxes
Designing custom interactive voice response systems
Automating telephone order taking, surveys, payment, and more
In this article, we will show you how to download, install, and configure IVM Answering Attendant 5.1 L for your business needs.
How to Download and Install IVM Answering Attendant 5.1 L
To download IVM Answering Attendant 5.1 L, you can visit the official website of NCH Software[^1^], the developer of the software. There, you can find a free version that supports up to four lines simultaneously, or a paid version that supports up to 64 lines simultaneously. You can also find a comparison chart of the features and pricing of the different versions.
To install IVM Answering Attendant 5.1 L, you just need to run the setup file and follow the instructions on the screen. The software will automatically detect your telephony device and configure it for you. You can also use the setup wizard to customize your settings and preferences.
How to Configure and Manage IVM Answering Attendant 5.1 L
Once you have installed IVM Answering Attendant 5.1 L, you can access its web control panel from any browser on your network. The web control panel allows you to manage your lines, messages, out-going calls, IVR programs, and more. You can also view reports and logs of your call activity.
To configure your IVR programs, you can use the graphical or list view of the OGM Manager. OGM stands for Out-Going Message, which is a recorded message or a text-to-speech message that plays to the caller. You can create an unlimited number of OGMs and link them together with key responses or variables to create complex IVR systems.
To test your IVR programs, you can use the call simulator that is included with the software. The call simulator allows you to make mock calls and see how your IVR programs work without using real phone lines.
Conclusion
IVM Answering Attendant 5.1 L is a powerful and versatile software that can help you improve your customer service and communication efficiency. It is easy to download, install, and configure for your business needs. You can also use it for a wide range of solutions from a simple answering machine to a sophisticated telephone interactive response system.
If you want to learn more about IVM Answering Attendant 5.1 L, you can visit the official website of NCH Software[^1^] or read the user manual[^2^] that comes with the software. ec8f644aee